Privacy Policy

Fayakun Services ("we", "us", "our") operates the website fayakunservices.com and is committed to protecting the privacy of our visitors and clients. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or contact us.

1. Information We Collect

We may collect the following types of information when you interact with our site:

• Contact Information: Your name, email address, company name, and any details you voluntarily provide through our contact form or direct email (e.g., contact@fayakunservices.com).
• Project Information: Information about your project, budget range, services of interest, and related details you choose to share.
• Usage Data: Standard, non-identifying analytics such as pages visited, browser type, device type, and general geographic location, collected to improve our site.
• Cookies: If cookie-based analytics tools are used, we may collect data such as traffic sources and session duration. You may disable cookies in your browser at any time.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries, questions, and consultation requests.
• Provide the services, proposals, or information you request.
• Evaluate potential project engagements and prepare relevant recommendations.
• Improve and optimize our website content and user experience.
• Comply with applicable legal and regulatory obligations.

We do not sell, rent, or trade your personal information to third parties.

3. Contact Form & Third-Party Form Handling

Our contact form is processed through a third-party form service (Web3Forms) solely for the purpose of delivering your message to our email inbox. This service transmits your submitted information to contact@fayakunservices.com. We do not use the information for marketing without your consent.

If you prefer not to use the online form, you may reach us directly at contact@fayakunservices.com.

4. Confidentiality & NDAs

We understand that the information you share about your business may be sensitive. We are happy to enter into a Non-Disclosure Agreement (NDA) at your request before you share any confidential project details. Such materials are handled with strict confidentiality and are used only for the purpose of evaluating the potential engagement.

5. Data Retention

We retain contact and inquiry information for as long as necessary to respond to your request, maintain project-related records, and meet any applicable legal requirements. You may request deletion of your personal information at any time by contacting us.

6. Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Third-Party Links

Our website may contain links to external websites (e.g., professional networks, hosting or analytics providers). We are not responsible for the privacy practices or content of such third-party sites. We encourage you to review the privacy policies of any external websites you visit.

8. Your Rights

Depending on your jurisdiction (including under the GDPR and similar laws), you may have the right to:

• Access the personal data we hold about you.
• Request correction or deletion of your personal data.
• Object to or restrict certain processing.
• Lodge a complaint with a supervisory authority.

To exercise any of these rights, please contact us using the details below.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. The "Last updated" date at the top of this page indicates when the policy was most recently revised. We encourage you to review this page periodically.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Email: contact@fayakunservices.com
• US Office: 11400 Burnet Rd, Austin, TX 78758, United States
• Pakistan Office: Shaheen Commercial Complex, Dr. Ziauddin Ahmed Rd, Shahrah-e-Faisal, Karachi, Pakistan